Privacy Policy

Effective Date: 01.05.2025

This Privacy Policy describes how IndustraReach (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our website or purchase our services.

1. Who We Are

IndustraReach is a digital agency offering marketing and visibility services for B2B dealers in the heavy machinery and agricultural equipment industries. Our services are sold via online subscriptions and delivered digitally.

Our official website is: www.industrareach.com
For any questions regarding this policy, contact us at: contact@industrareach.com

2. What Information We Collect

We may collect the following types of personal data:

Contact information: name, company name, email, phone number
Billing details: only via our payment provider (we do not store payment data)
Usage data: IP address, browser type, device information, pages visited
Marketing preferences: if you subscribe to our newsletter or request a consultation

3. How We Use Your Information

We use your information to:

Deliver services and subscriptions you purchase
Send invoices and confirmations via Paddle
Provide support or respond to inquiries
Improve our website and user experience
Send promotional emails (only if you opt-in)

4. Payments & Third-Party Processing

All payments are securely processed by Paddle.com Market Ltd, which acts as our Merchant of Record. When you complete a purchase, you may be subject to Paddle’s own privacy terms.

Paddle handles:

VAT collection and invoicing
Payment processing and chargebacks
Secure storage of billing data

More info: https://paddle.com/privacy

5. Cookies

We use cookies and similar technologies to:

Understand how users navigate our site
Improve functionality and performance
Track campaign effectiveness

You can control cookie preferences via your browser settings.

6. Data Sharing

We do not sell or rent your personal data. We may share data with:

Paddle (for billing)
Email tools (e.g. MailerLite, Mailchimp)
Analytics providers (e.g. Google Analytics)
Hosting and security services

All partners are GDPR-compliant and only access data as needed.

7. Your Rights (GDPR)

If you are located in the EU or UK, you have the right to:

Access your personal data
Request correction or deletion
Withdraw consent for marketing
Lodge a complaint with a supervisory authority

To exercise any of these rights, email us at contact@industrareach.com

8. Data Retention

We retain your data only as long as necessary to:

Fulfill contractual obligations
Comply with tax and legal requirements
Improve our services

You may request deletion at any time (unless data is required for legal reasons).

9. Security

We take data protection seriously and implement appropriate technical and organizational safeguards to protect your personal data.

10. Updates to This Policy

We may update this Privacy Policy periodically. If material changes are made, we will notify you via email or a notice on our website.

Last updated: 01.05.2025